常见问题解答
以下是用户最常遇到的问题及解决方案：
应用无法正常启动
请确保您的设备运行iOS 17或更高版本，尝试重启设备后再次打开应用。
训练数据丢失
所有数据存储在设备本地，请确认是否清理了设备存储或卸载了应用。
触感反馈不工作
请检查系统设置中的触感反馈是否开启，确保设备支持触感功能。
训练模式选择
在主界面滑动选择训练项目，点击开始即可进入全屏训练模式。
联系我们
如果上述解答无法解决您的问题，请通过以下方式联系我们的技术支持团队：
我们承诺在24小时内回复您的邮件。为了更快解决问题，请在邮件中提供以下信息：
- 您的设备型号和iOS版本
- 应用版本号（可在设置中查看）
- 问题发生的具体步骤和截图
- 问题的发生频率和出现时间
提交技术支持请求
您也可以通过下方表单提交问题报告，我们的技术团队将尽快为您处理：
服务承诺
我们承诺为所有用户提供优质的技术支持服务：
- 24小时响应 - 我们将在24小时内回复您的邮件
- 专业团队 - 由资深技术支持工程师为您解决问题
- 持续更新 - 根据用户反馈不断改进应用功能
- 完全免费 - 所有技术支持服务完全免费提供
Frequently Asked Questions
Below are the most common issues and their solutions:
App won't launch properly
Ensure your device is running iOS 17 or later, try restarting your device and reopening the app.
Training data lost
All data is stored locally on your device. Please confirm if you cleared device storage or uninstalled the app.
Haptic feedback not working
Check if haptic feedback is enabled in system settings and ensure your device supports haptic features.
Training mode selection
Swipe on the main interface to select training projects, click start to enter full-screen training mode.
Contact Us
If the above answers don't resolve your issue, please contact our technical support team through:
We promise to respond to your email within 24 hours. To resolve issues faster, please include the following information:
- Your device model and iOS version
- App version number (can be found in settings)
- Specific steps to reproduce the issue and screenshots
- Frequency and timing of the issue
Submit Support Request
You can also submit issue reports through the form below, our technical team will process them as soon as possible:
Service Commitment
We are committed to providing quality technical support services to all users:
- 24-hour Response - We will respond to your email within 24 hours
- Expert Team - Senior technical support engineers solve your problems
- Continuous Updates - Continuously improve app features based on user feedback
- Completely Free - All technical support services are provided completely free